Return & Exchange Policy

Return & Exchange Policy for Bliss Kingdom UAE

Thank you for shopping at Bliss Kingdom UAE! We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer the following return and exchange policy:

1. Return & Exchange Eligibility

  • Returns and exchanges are accepted within 14 days from the date you receive your order.
  • Sale or clearance items are final sale and cannot be returned or exchanged.

2. How to Return or Exchange an Item

To initiate a return or exchange:

  1. Contact Us: Email our customer service team at info@blisskingdom.store within 14 days of receiving your order. Please include:
    • Your order number
    • Product(s) to be returned or exchanged
    • Reason for return or exchange (optional)
  2. Return Authorization: Our team will review your request and provide you with a Return Authorization (RA) along with instructions on how to return the item(s).

3. Return Shipping Costs

  • The customer is responsible for the return shipping fees.
  • We recommend using a trackable shipping service to ensure your return reaches us safely, as we cannot be responsible for lost or damaged returns.
  • If the item is returned to us damaged or in a non-resalable condition, we reserve the right to refuse the return or exchange.

4. Refund Process

  • Once your return is received and inspected, we will process your refund to the original payment method.
  • Refunds typically take 5-10 business days to appear in your account, depending on your bank or payment provider.
  • If you choose to exchange your item, shipping charges may apply for the new item.

5. Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect:

  1. Contact us immediately within 7 days of receiving your order.

7. Final Sale Items

Items marked as Final Sale cannot be returned, exchanged, or refunded under any circumstances.

Thank you for choosing Bliss Kingdom UAE. We appreciate your business and look forward to serving you again!

FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

What Shipping Methods Are Available?
Do You Ship Internationally?
How long does it take for home delivery?
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Payment

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How Do I Track My Order?
Can I use a different payment method?

Orders & Returns

How do I place an Order?
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
How Can I Return a Product?

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